8 years+ experience
As our Product Manager, she oversees the full production process to ensure every project runs smoothly from concept to final delivery. She is responsible for planning production schedules, coordinating teams, optimizing workflow efficiency, and maintaining high standards of quality and workplace safety.
With extensive experience in sportswear manufacturing, custom apparel production, and activewear supply, she works closely with the product and development teams to ensure orders are completed on time and meet client expectations. Her expertise in production planning, team management, and process optimization helps maximize productivity while maintaining strict quality standards.
Key Responsibilities:
• Lead and manage the product and production teams.
• Create and maintain efficient production schedules.
• Allocate resources and assign tasks to optimize workflow.
• Monitor product quality and production efficiency.
• Ensure workplace safety and compliance with factory standards.
• Coordinate with different departments to guarantee on-time delivery.
• Support continuous improvement in manufacturing processes.
Her dedication to operational excellence enables our factory to consistently deliver high-quality custom sportswear and apparel solutions to clients worldwide.
6 years+ experience
As the Merchandising Manager, she oversees all repeat orders and ensures seamless communication between clients, suppliers, and production teams. With extensive experience in apparel sourcing and order management, she plays a critical role in maintaining long-term customer relationships and delivering consistent service excellence.
She is responsible for order costing, issue resolution, production coordination, and handling urgent situations to ensure projects stay on track. Her strong problem-solving skills and attention to detail help clients receive reliable support throughout every stage of production.
Key Responsibilities:
• Manage repeat orders and long-term customer accounts.
• Prepare product costing and pricing analysis.
• Handle customer complaints and provide effective solutions.
• Coordinate urgent orders and emergency situations.
• Monitor order progress and delivery schedules.
• Maintain strong communication between clients and internal teams
5 years+ experience
She ensures bulk production orders progress efficiently, focusing on factory tracking, production execution, and schedule adherence. She communicates with internal teams and reports progress to the Merchandising Manager.
Key Responsibilities:
• Monitor daily production status and progress
• Coordinate with production teams to resolve issues
• Track order completion and quality adherence
• Communicate updates to Merchandising Manager and clients
• Support on-time delivery and production efficiency improvements
5 years+ experience
She handles shipment planning, export documentation, and logistics coordination, ensuring products are shipped accurately and on time.
Key Responsibilities:
• Arrange shipment schedules with logistics providers
• Prepare export documents including packing lists, invoices, and certificates
• Track shipments and coordinate with warehouse and QC teams
• Ensure timely communication with clients regarding shipment status
• Support smooth international delivery and logistics optimization
3 years+ experience
She supports the merchandising team with daily administrative tasks, document preparation, and communication, ensuring orders are handled efficiently.
Key Responsibilities:
• Assist with order processing and documentation
• Update production records and status reports
• Coordinate internal communication between teams
• Support order tracking and scheduling
• Maintain accurate records of client communication
6 years+ experience
She is responsible for end-to-end product development, transforming customer concepts into fully developed, production-ready garments. She plays a key role in bridging design ideas, technical execution, and manufacturing feasibility within the sportswear and activewear development process.
She works closely with clients, designers, and production teams to ensure every sample meets both aesthetic expectations and technical requirements.
Key Responsibilities:
• Manage the full product development cycle from concept to final sample approval
• Develop and refine samples based on customer tech packs, sketches, or references
• Evaluate fabrics, trims, and accessories for performance, durability, and cost efficiency
• Provide technical solutions for garment construction, stitching methods, and fit improvements
• Collaborate with designers to ensure design accuracy and production feasibility
• Communicate with merchandising and production teams to ensure smooth handover of approved samples
• Track sample development timelines and ensure on-time submission to clients
• Suggest improvements in materials, structure, and manufacturing methods for better performance
• Support pre-production analysis to reduce risks in bulk manufacturing
8 years+ experience
She focuses on fashion-forward sportswear designs, translating client concepts into technical artwork for production.
Key Responsibilities:
• Develop custom sportswear and teamwear designs
• Prepare technical design files for manufacturing
• Collaborate with development and merchandising teams
• Ensure designs meet client branding requirements
• Research trends and materials for innovative apparel
8 years+ experience
She specializes in graphics and aesthetic elements, ensuring each product aligns with brand identity and client vision.
Key Responsibilities:
• Create print and embroidery designs for garments
• Coordinate with production for design feasibility
• Support client customization requests
• Update design libraries with new patterns and graphics
• Assist in material selection for aesthetic consistency
15 years+ experience
He ensures all products meet strict quality standards throughout the production process, from raw materials to finished garments, focusing on inspection, compliance, and continuous improvement. He works closely with production, merchandising, and development teams to guarantee that every order delivered to clients meets the highest expectations.
Key Responsibilities:
• Inspect incoming fabrics, trims, and accessories for defects, color accuracy, and consistency
• Verify garment specifications, dimensions, tolerances, and technical drawings
• Conduct in-line inspections during production to ensure adherence to quality standards
• Perform final inspection on finished products, including stitching, finishing, labeling, and packaging
• Identify defects, implement corrective actions, and track resolution to prevent recurrence
• Maintain detailed quality records, inspection reports, and compliance documentation
• Collaborate with development and production teams to improve manufacturing processes
• Ensure products meet both client requirements and international industry standards
• Train production staff on quality standards and best practices
• Support pre-shipment audits and compliance checks for international shipments
12 years+ experience
She is responsible for managing all financial operations of the company, ensuring accuracy, transparency, and efficiency in all transactions related to apparel manufacturing and export business.
She plays an important role in supporting stable business operations by maintaining clear financial records and coordinating payment processes with clients and internal departments.
Key Responsibilities:
• Handle invoicing, billing, and payment collection for domestic and international clients
• Maintain accurate financial records for all orders, production costs, and transactions
• Monitor accounts receivable and follow up on outstanding payments
• Coordinate payment terms and financial agreements with clients and sales teams
• Prepare financial reports for internal management review
• Support cost tracking and budget control for production projects
• Ensure compliance with financial policies and accounting standards
• Assist in managing supplier payments and procurement-related expenses
• Maintain documentation for audits and financial transparency
5 years+ experience
He is responsible for digital operations, marketing strategy, and online brand presence, ensuring the company maintains strong visibility in the global sportswear and apparel market.
He focuses on improving website performance, SEO ranking, customer engagement, and lead generation through multiple online channels.
Key Responsibilities:
• Manage company website content, structure, and product presentation
• Develop and execute SEO strategies for sportswear and apparel keywords
• Create and manage digital marketing campaigns across search engines and social media
• Analyze website traffic, user behavior, and conversion performance
• Optimize product pages for better Google ranking and visibility
• Handle inbound inquiries and support lead qualification process
• Coordinate content creation for blogs, product pages, and social media platforms
• Support branding strategy for custom sportswear and OEM/ODM services
• Monitor competitor activity and market trends in the apparel industry
5 years+ experience
She is responsible for overall office administration, internal coordination, and organizational support, ensuring smooth daily operations across all departments within the company.
She plays a key role in maintaining workplace efficiency, communication flow, and employee support systems.
Key Responsibilities:
• Manage daily administrative operations and office coordination
• Support HR functions including recruitment, onboarding, and employee records
• Organize internal meetings, schedules, and company communications
• Oversee office supplies, equipment, and operational resources
• Assist in company policy implementation and internal compliance
• Support inter-department communication and workflow efficiency
• Handle basic document management and internal reporting systems
• Coordinate staff welfare and workplace environment improvement
• Assist management with operational tasks and internal logistics
ZanZan joined our team in 2025 and quickly became one of the most popular members of the company. As our unofficial Chief Happiness Officer, her primary mission is to bring positive energy, reduce workplace stress, and keep team morale high throughout the day.
Whether greeting visitors, accompanying team members during busy workdays, or simply taking a well-deserved nap in the office, ZanZan helps create a friendly and welcoming work environment for everyone.
We believe that a happy team is a productive team. Having ZanZan around encourages a positive workplace culture, strengthens team connections, and reminds us to enjoy the journey while working hard for our clients.
Key Responsibilities:
•Greeting team members and visitors with enthusiasm
•Boosting office morale and creating a positive atmosphere
•Providing stress relief during busy production seasons
•Participating in team activities and office events
•Supervising snack breaks and nap schedules (unofficially)
Special Skills:
Expert tail wagging
Professional stress reduction
Advanced treat detection
Team motivation and emotional support
Rachel Product Manager
Candice Merchandiser Manager
Kathy Senior Merchandiser
Cora Senior Merchandiser
Krina Merchandising Assistant
Kris Development Manager
Petra Design Director
Kiki Designer
Trey QC
Yannie Finance
Dylan Operations
JuanJuan Administrative Manager
ZanZan Chief Happiness Officer (CHO) 🐾
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